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Blackpool Airport was celebrating recently after it was awarded the honour of being voted the best airport in the UK. The survey was carried out by consumer group Which?, and was an attempt to get an overall picture of the state of the UK’s airports.
The survey was quite substantial, with Which? interviewing over 9,000 airport users across the country to get a good general impression of the country’s opinions. Interviewees were asked to rate the airports that they had used in the last year on the basis of their experiences, and to say whether they would recommend them or not.
Blackpool Airport, which handles flights to fewer than 20 destinations, came top of the list with an 80% approval rating, whilst London City Airport was a very close second with 78%. Amongst the best features of the airport were the five-star ratings that it got for the check-in experience and the overall experience, which took into consideration factors such as staff and design.
Other airports to perform well were Doncaster, Exeter and Southampton, which led the editor of Which?, Lorna Cowan, to say that its members “prefer the experience of flying from smaller regional airports”.
But if regional airports got the higher ratings, there are no prizes for guessing which airports got the worst results in the survey.
The winner of the wooden spoon was Heathrow Terminal 1, which came in with a 31% approval rating, the worst in the country. Terminals 2, 3 and 4 did not perform much better, and the Gatwick terminals were also down at the bottom of the list. Somewhat surprisingly, however, Heathrow Terminal 5 didn’t do so badly, with an approval rating of 54%.





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